01
Transfers timing may vary by 30 to 60 minutes depending on the
location / Traffic Conditions.
02
Any cancellation before 3 working days of the tour will get
100% refund. Services cancelled in 2 working days prior to the
tour date will get 50% refund and any cancellation within
48 hours of the tour date cannot be refunded.
03
Any No show / partial use of service/s are non-refundable.
04
Any service / entry denied due to lack of documents or
reporting late to any service is non-refundable.
05
For water parks and theme parks, child entry may depend on
the height.
06
You may be asked for a valid ID proof.
07
Tickets booked for any park / excursions are non-refundable.
08
For entry in any mosque during the booked service, please wear
fully covered clothing and cover your head. Entry will not be
permissible if the dressing is not appropriate.
09
Please follow the Dress Code policy for services such as meals
and visits to Burj Al Arab, Atlantis the Palm, Burj Khalifa etc.
10
In case of any medical condition, health issues, pregnancy or
senior persons travelling for the tours, please make sure you
consult the doctor before booking any service.
11
MDK Tourism will not be responsible in case any ride / service
is not operational at parks for maintenance or safety purposes.
12
We recommend you to carry sunglasses, cap and sunscreen for
any outdoor tour / service.
13
We recommend you to carry swimwear, goggles and an additional
pair of clothes for water parks and water sports activities.
14
Carry your voucher/s for third-party tours and service/s booked
through our website.